Política de privacidad
Fhaels ("we", "our store") is committed to protecting the privacy of our customers. This policy describes how we collect, use, and protect your personal information when you access our website.
Information We Collect
- Identification data: name, email address, shipping address, and phone number provided at checkout;
- Payment data: processed directly by secure payment processors (e.g. Stripe, PayPal). We do not store full card details;
- Browsing data: cookies, IP address, and browsing behavior, used to improve your experience on our website.
How We Use Your Information
- To process and fulfill your orders;
- To send order confirmations, tracking updates, and order-related communications;
- To improve our website and services;
- To comply with legal and tax obligations.
Data Sharing
We do not sell or rent your data to third parties. We may share necessary information with logistics partners for order delivery and with payment providers to process transactions, always under confidentiality agreements.
Cookies
We use essential cookies for the store to function and analytical cookies to understand browsing behavior. You can disable cookies in your browser settings, though this may affect some website features.
Your Rights
You have the right to request access, correction, or deletion of your personal data at any time. To exercise these rights, contact us at contact@letsfhaels.shop.
Data Retention
We retain your data for as long as necessary to fulfill the purposes described in this policy or as required by law.
Contact
Questions about privacy? Reach us at: contact@letsfhaels.shop