Política de envío
Regions We Ship To
Fhaels ships to countries within the European Union and other European countries. To check if your country is available, please see the options at checkout.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
- France: 3–6 business days;
- Other EU countries: 5–10 business days;
- Other European countries: 7–14 business days.
The above timeframes are estimates and may vary due to carrier conditions or customs procedures.
Tracking
Once your order has shipped, you will receive an email with a tracking code so you can follow your order in real time.
Undelivered Orders
If your order has not arrived within the estimated timeframe, please contact our team at contact@letsfhaels.shop so we can open an investigation with the carrier.
Incorrect Address
Fhaels is not responsible for delays or non-delivery caused by an incorrect address provided by the customer. Please double-check your details before completing your order.